For “Per Life Situation EAP Contracts”, you are able to request additional authorizations. In order for additional sessions to be authorized, you must submit a “request for an additional authorization” (which replaces our treatment plan) outlining the new life situation that has arisen and how it is separate and distinct from the previous Life Situation. For additional context and guidance around determining a new life situation please see our Additional Authorizations Decision Tree or review our Additional Authorization Requests Provider Handbook. To request additional authorizations please:
2. Go to the authorization of the person that is requesting additional sessions.
3. Click on the “Request New Authorization” button. **Please note that you will need to fill out the ICD- 10 code on the original authorization in order to request additional sessions** Please click here for further detail about requesting additional sessions.
4. Fill in the information on the screen and select “Submit.”
After we receive your request on the Provider Portal, MINES Case Management will review the document and authorize or deny sessions as appropriate.