We’re There for You When You Need Us

For the many personal issues and concerns that arise in life, your Employee Assistance Program is available any time, 24 hours a day, seven days a week, including holidays. At MINES, we are happy to have you as our client.

With MINES’ EAP services you have access to a variety of different services depending on what programs your employer is enrolled in. See below for an overview of the types of resources that may be available. Check with your employer or call MINES & Associates to see what benefits are accessible on your particular plan.

Through MINES & Associates, you and your household members are entitled to counseling sessions at no cost to you. When you call in for a referral, you can choose to be scheduled for a face-to-face appointment in an area of your choosing (near your office, near your home, etc.) or you may choose to access your sessions virtually through telephonic, video, or digital messaged-based counseling options. You may also choose from the MINES network which includes: Ph.D., LMFT, LPC, and LCSW. The use of your Employee Assistance Program is strictly confidential and available 24/7. We are here to help with the everyday issues that come up in your life, including:

  • Stress
  • Depression
  • Family Issues
  • Financial Problems
  • Substance Abuse
  • Work Related Issues
  • More

Digital Intake

Access your EAP services quickly and easily online! Visit Our Digital Intake Portal to complete a request and intake process for your EAP services 24-hours a day, 365 days a year!

PersonalAdvantage – Online Resource Library

Access “PersonalAdvantage” through MINES and Associates to gain access to a powerful online work/life balance tool and much more including free access to the eM Life Mindfulness app. The online PersonalAdvantage service helps you reduce stress, find balance in your life, and develop yourself personally and professionally with thousands of forms, articles, assessments, and online training on everything from resilience and wellbeing resources to financial forms and computer software skills.

If MINES is your EAP, access these tools by visiting “Personal Advantage“, and use your organization’s company code to access resources.

Each employee is entitled to one initial 30-minute office or telephone consult per separate legal matter at no cost with a network attorney. You also have financial counselors to advise you via telephonic consultations that are limited between thirty and sixty minutes per issue, as well as a 25% discount on services with in-network providers. Other tools under the MINES financial/legal benefit include mediation, tax consultation and preparation, and “Do-it-Yourself” legal forms and document preparation.

Finding the right dependent care provider can be a time-consuming and exhausting endeavor. Each employee and their household members would have access to unlimited specialized work/life services that provide information, research, and referrals for childcare, eldercare, and convenience services. This can include:

  • Assisted Living Facilities
  • Caregiver Support
  • Community Services
  • Medicare/Medicaid
  • Childcare centers
  • Adoption Services
  • New Parents/Pregnancy
  • Special Needs
  • Fitness Classes
  • Home-based Services
  • Pet Care
  • Repair Services
  • More!

Each employee and their household members would have access to a total of 4 free and confidential coaching sessions per year to help reach individual wellness goals. This wellness program is URAC accredited and each professional wellness coach is board-certified. Coaches will help assess current wellness needs around a variety of topics, help set specific wellness goals, and do regular progress checks to help answer questions along the way to help reach wellness objectives. Topics can include weight loss, fitness, nutrition, healthy habits, stress, health concerns, caffeine reduction, injury recovery, physical training, relationship development, sleep issues, smoking cessation, and more.

A comprehensive 6-week CBT (cognitive behavioral therapy) based smoking cessation and stress management program is pro-vided to all employees/members and their household members. Delivered through a virtual reality headset, both programs include mindful exposure therapy, extensive follow-up, and helpful peer support from the comfort of home. Other program details includes:

  • Virtual reality mindful exposure therapy.
  • 6-week program with 8-month follow up to help you stay smoke/stress free.
  • Peer support component, all resulting in a 33% quit rate and 45% smoking reduction rate for smokers and significant stress reduction for all individuals.

Parental Coaching

4 telephonic sessions per year of parental coaching and lactation support that includes help solving sleep and behavior problems, learning how to work from home with kids, getting along with siblings, pre and post natal feeding topics, breast feeding at work, and more.

    Lactation Support

    Lactation and nursing consultation on a variety of topics including parental education, baby weight gain, latching, breast/bottle refusal, milk production, nutrition, breast pain, pumping, returning to work, public breast feeding, and more. We offer 30 minute virtual mini-consults whenever you need help and support: prenatally, at the hospital, first days after baby is born, before going back to work or at any other point of your breastfeeding journey.

    For questions regarding these services or to utilize these services or to request a quote, please contact MINES and Associates at 1-800-873-7138 or Email Us and a MINES Team member will be happy to assist you.