Through MINES & Associates, you and your household members are entitled to counseling sessions at no cost to you. When you call in for a referral, you can choose to be scheduled for a face-to-face appointment in an area of your choosing (near your office, near your home, etc.) or you may choose to access your sessions virtually through telephonic, video, or digital messaged-based counseling options. You may also choose from the MINES network which includes: Ph.D., LMFT, LPC, and LCSW. The use of your Employee Assistance Program is strictly confidential and available 24/7. We are here to help with the everyday issues that come up in your life, including:

1. Digital Intake

   Access your EAP services quickly and easily online! Visit Our Digital Intake Portal to complete a request and intake process for your EAP services 24-hours a day, 365 days a year!




2. PersonalAdvantage - Online Resource Library

   Access "PersonalAdvantage" through MINES and Associates to gain access to a powerful online work/life balance tool and much more. The online PersonalAdvantage service helps you reduce stress, find balance in your life, and develop yourself personally and professionally with thousands of forms, articles, assessments, and online training on everything from resilience and wellbeing resources to financial forms and computer software skills.

   If MINES is your EAP, access these tools by visiting "Personal Advantage", and use your organization's company code to access resources.

Each employee is entitled to one initial 30-minute office or telephone consult per separate legal matter at no cost with a network attorney. You also have financial counselors to advise you via telephonic consultations that are limited between thirty and sixty minutes per issue, as well as a 25% discount on services with in-network providers. Other tools under the MINES financial/legal benefit include mediation, tax consultation and preparation, and "Do-it-Yourself" legal forms and document preparation.

Finding the right dependent care provider can be a time-consuming and exhausting endeavor. Each employee and their household members would have access to unlimited specialized work/life services that provide information, research, and referrals for childcare, eldercare, and convenience services. This can include:

Each employee and their household members would have access to a total of 4 free and confidential coaching sessions per year to help reach individual wellness goals. This wellness program is URAC accredited and each professional wellness coach is board-certified. Coaches will help assess current wellness needs around a variety of topics, help set specific wellness goals, and do regular progress checks to help answer questions along the way to help reach wellness objectives. Topics can include weight loss, fitness, nutrition, healthy habits, stress, health concerns, caffeine reduction, injury recovery, physical training, relationship development, sleep issues, smoking cessation, and more.

A comprehensive 6-week CBT (cognitive behavioral therapy) based smoking cessation and stress management program is pro-vided to all employees/members and their household members. Delivered through a virtual reality headset, both programs include mindful exposure therapy, extensive follow-up, and helpful peer support from the comfort of home. Other program details includes:

1. Parental Coaching

   Provides access a diverse selection of new parent coaching topics and work directly with a coach, across up to 4 coaching sessions, to address a multitude of issues with children ages 0-6 including solving sleep and behavior problems, learning how to work from home with kids at home, getting along with siblings, and more. The Parental Coaching portal is made up of five modules containing 70+ lessons, resources, and quizzes to reinforce key concepts. The modules are:

   • The Welcome Module
   • The 5 Principles of Parenting Made Joyful™
   • Behavior Training: Deep dive
   • Sleep Training
   • Parental Sanity



2. Lactation Support

   Lactation and nursing consultation on a variety of topics including parental education, baby weight gain, latching, breast/bottle refusal, milk production, nutrition, breast pain, pumping, returning to work, public breast feeding, and more. We offer 30 minute virtual mini-consults whenever you need help and support: prenatally, at the hospital, first days after baby is born, before going back to work or at any other point of your breastfeeding journey.