* Trainer and availability may vary. Please contact MINES for scheduling.
It is essential that organizations provide training for supervisors who are seeking to improve key areas of performance with their supervisees.
Objective: Learn Strategies for motivating and rewarding employees, coaching and mentoring, fostering teamwork, maximizing performance and exercising influence. Recommended time: 1.5-2 hours
The art of negotiation takes skill, practice and attitude.
Objective: The art of negotiation takes skill, practice and attitude. Recommended time: 2 hours
Many on-the-job trainers are frustrated when they encounter a trainee who seems to have hit a barrier in learning their new job. The training is developed specifically for individuals who have already taken a basic train-the-trainer course and should be considered advanced.
Objective: This will provide tools to the on-the-job trainer to help diagnose and resolve performance issues of trainees. Recommended time: 1 hour
This training is for supervisors, managers, team leaders, and anyone who has contact with employees experiencing problems. Current workplace issues such as ADA, EEOC, FMLA, sexual harassment and workplace violence and its impact on supervisors and managers will be discussed.
Objective: To train supervisors how to recognize problems in the workplace, document work performance issues based on the organization's policies, address issues with employees and make an appropriate referral to the EAP/MAP. In addition, how to incorporate the help of the EAP/MAP for management consults, conflict resolution services and organizational development interventions will be discussed. Recommended time: 1.5-2 hours
This training will give an overview of the necessary traits of a successful coach in an organization.
Objective: Participants will learn to differentiate between counseling and coaching and discover how to include growth-oriented coaching in their management role. Topics covered will include how to build a coaching relationship, how to identify and capitalize upon each member's potential, motivation, dealing with conflicts, giving effective feedback and communication skills. Recommended time: 2 hours
Emotional intelligence (EQ) - our ability to manage both ourselves and others – is the single greatest contributor to personal excellence and leadership. Increased EQ can move individuals and organizations to higher performance and greater personal leadership.
Objective: This training will explore the personal and social domains of leadership and offer specific, actionable steps to drive personal leadership including: managing strong emotions, working with difficult people, dealing with the fear of giving real-time feedback to move communication from breakdown to breakthrough, and living a life of purpose and deep meaning. Recommended time: 2 hours
Although most organizations value feedback, there is not often a cultural norm for giving and receiving feedback.
Objective: Participants will be invited to explore the value of feedback as well as myths and realities around feedback in the workplace. This training will allow participants a chance to practice giving and receiving constructive feedback in a safe environment. Recommended time: 1 hour
Managing a team takes skilled leadership. Managing a virtual team requires some different strategies since virtual teams have unique challenges and characteristics.
Objective: Participants will learn the key success factors that create high functioning virtual teams. This training will review the potential pitfalls that can compromise virtual teams and highlight key performance challenges that impact virtual teams. Recommended time: 1-1.5 hours
Those of us that have had a mentor can attest to the profound difference it has made in our professional development. Companies that intentionally foster mentoring programs in their organizations tend to have higher satisfaction among their employees and higher retention rates.
Objective: Participants will learn what is needed to develop and implement a mentoring program in their organization. Topics covered include: learning about different types of mentoring programs, pairing of mentors and mentees, and an execution roadmap from the “Kick-Off” to the “Graduation Celebration”. Recommended time: 1.5-2 hours
Transitioning from peer to a supervisor can be a difficult transition.
Objective: Newly transitioned supervisors will learn the essential components of shifting roles and relationships from being a peer to being a supervisor. Supervisors will explore how to address the concerns of peers and create a new relationship in order to bring success to your new role as a leader. Recommended time: 1 hour
There is growing evidence that the traditional approach to performance appraisals is often not effective. Prior to facilitating this workshop, we will meet with the organization’s representative to understand and discuss their approach to performance appraisals and identify specific objectives for this training to enhance the effectiveness of the desired approach.
Objective: Review organizational specific sample evaluation strategies, the process of the actual interview, documentation, goal setting, coaching, follow up, how to cope effectively with emotions and conflict, writing performance objectives and performance factors, the common errors made, and communication skills required for enhancing the process. Recommended time: 1.5-2 hours
Managed Behavioral Healthcare
A managed care program controls cost for mental health care benefits while ensuring quality of service. Learn more ...
Employee Assistance Programs
The Employee Assistance Programs provided by MINES are designed to both assist employees and support the productivity and profitability of employers. Learn more ...
MINES and Associates' organizational psychology department, BizPsych, has the academic and business expertise to sustainably impact and resolve various issues at team, department and organizational levels. Learn more ...
MINES has developed a set of practical, holistic organizational evaluation tools that will help you keep your finger on the pulse of your company's health and develop effective strategies to get your organization in tip-top shape. Learn more ...
Critical Incident Support Services
MINES Critical Incident Support Services (CISS) are on-site interventions designed to provide solution-focused, compassionate support to your employees in the event that they are involved in, witness to, or otherwise affected by a stressful or traumatic event in the workplace. Learn more ...
Training & Educational Programs
MINES offers a series of trainings and workshops to provide our clients with the most valuable information on team building, stress management, personal development, and a variety of other topics. Learn more ...